Do you need to provide evidence or ask a question about your Housing Benefit and/or Council Tax Reduction claim? Use the benefits enquiry form. Do you need to provide evidence or ask a question about your Council Tax or Business Rates account? Use the revenues enquiry form. We're aware of residents being sent fake emails saying they're getting a Council Tax refund. The emails are made to look like they come from the government but they are a scam. Read more about the scam emails.